Help Center

Everything you need to know about using SHORT.BID

Getting Started

Creating Your First Short Link

Creating a short link is easy:

  1. Paste your long URL in the input box on the homepage
  2. Click "Shorter" button
  3. Copy your new short link
  4. Share it anywhere!

Tip: Register for free to track all your links in one dashboard.

Creating an Account

Registration is free and takes less than a minute:

  1. Go to Register Page
  2. Enter your email and password
  3. Check your email for activation link
  4. Click the activation link
  5. Start creating and managing links!

Features

Custom Branded Links (Premium)

Create memorable short links with your own custom text:

  • Example: https://short.bid/my-product instead of https://short.bid/123
  • Only available for Premium users
  • Must be 3-50 characters (letters, numbers, hyphens, underscores)
  • First-come, first-served - if it's taken, choose another
Link Analytics

Track performance of your links:

  • Free: Total clicks, basic click data
  • Premium: Advanced charts, geographic data, device info, referrer sources
  • All data updates in real-time
  • Export to CSV (Premium only)
Advanced Link Options (Premium)

Control how your links behave:

  • No-Referer: Hide referer information when redirecting (privacy protection)
  • POST Method: Use POST redirects instead of GET
  • Custom Domain: Use your own domain for short links
  • All options available via API
Bulk Operations (Premium)

Manage multiple links at once:

  • Bulk Update: Change settings for multiple links simultaneously
  • Bulk Delete: Delete multiple links at once
  • Set No-Referer: Enable privacy mode for all selected links
  • Change Domain: Update custom domain for multiple links
  • Set POST Method: Convert multiple links to POST redirects
  • Access via dashboard Tables page or API

Developer API

Using the API

Integrate SHORT.BID with your applications:

  • RESTful API with JSON responses
  • Create, read, update, and delete links programmatically
  • Retrieve analytics data
  • Find your API key in your dashboard settings
View API Documentation

Billing & Subscriptions

Upgrading to Premium

Get more features with Premium:

  • Visit Pricing Page
  • Choose Monthly ($9/month) or Annual ($90/year)
  • Complete secure checkout with Stripe
  • Premium features activate immediately
Managing Your Subscription

Control your subscription from the billing dashboard:

  • Go to your Billing page in the dashboard
  • Click "Manage Billing" to open Stripe Customer Portal
  • Update payment method, cancel subscription, view invoices
  • Changes take effect immediately

Troubleshooting

Common Issues

Q: I didn't receive the activation email
A: Check your spam/junk folder. If still missing, contact support at info@short.bid

Q: My custom link says "already taken"
A: Someone else is already using that custom slug. Try a different one.

Q: I can't log in
A: Make sure your account is activated. If you forgot your password, contact support.

Q: My link isn't redirecting
A: Check that the destination URL is valid and includes http:// or https://

Q: How do I cancel my subscription?
A: Go to Billing → Manage Billing → Cancel Subscription. Your Premium features remain active until the end of your billing period.

Still Need Help?

Our support team is here to assist you with any questions or issues.

Contact Support